Why should you map your processes? Because "that's the way we've always done it” isn't a justification for anything. The steps involved in any particular legal process cannot (safely) only reside in someone's head, and a failure to document and review processes on a regular basis is a recipe for waste and inefficiency.
We’ve compiled the information in this ebook to serve as an introduction to the exercise of process mapping, which is an important first step toward improving your organization’s efficiency and effectiveness.
In this ebook, you'll learn: